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From: Brian & Sue Arnott [mailto:bsarnott@virginbroadband.com.au]
Sent: Wednesday, August 04, 2010 2:53 PM
To: ‘Hai-iExplore Vietnam’
Subject: RE: Tour in Vietnam
Dear Hai,
Thank you very much to yourself, our guides and drivers and to iExplore. Thanks for the reorganisation of our itinerary because of the typhoon in Halong Bay. Two of our guides were exceptional Manh and Anh. Their guiding and especially their personal help were invaluable. I have emailed Manh some scanned mud maps and note suggestions from our tour of China. These were very helpful when we had free time in cities and towns.
iExplore is little known in Australia and as with us, Australians may have a concern about the bone fides of the company and whether it can provide an excellent tourist travel service. Our experience with you certainly showed you can. We will highly recommend iExplore to friends and anyone who asks about Vietnam tours.
Thank you again for your wonderful service.
Kindest Regards,
Brian & Sue