From 01.12.2014, passenger aircraft airlines Vietnam Airlines (VNA) must be present at check-in counters 40 minutes before departure time than if present after 40 minutes will be forced to stay.
Accordingly, the time counters will open two hours before the scheduled takeoff for domestic flights and three hours for international flights.
Closing time counters (not receiving the procedures) 40 minutes prior to departure for domestic flights and 50 minutes before departure time for international flights.
At the international airport Charles de Gaulle (Paris – France), Frankfurt (Frankfurt – Germany), London Gatwick (London – UK), time counters close 60 minutes before departure time of the flight. Expected closing time on a plane is 15 minutes.
VNA advised passengers to arrange time at the airport to ensure completion of the flight procedures, exit, customs, security and punctuality. Where flight plan changes, time for opening and closing counters and closed boarding will be adjusted in accordance with the new flight times.